Cookies policy

Cookies Policy

This web page www.bizkaiaenergia.com (from hereon the “web page”) uses tools for following browsing through cookies and the IP address of the recipient of the service, with the aim of improving and guaranteeing service delivery or its technical functioning, to distinguish the user from others and to analyze their browser habits.

The current cookies policy sets out to inform you clearly and precisely about the workings and utilities of the cookies we use.

What are Cookies?

According to the “art, 22.2 de la Ley 34/2002, de 11 de julio, de servicios de la sociedad de la informatión y el comercio electrónico”, cookies are a type of storage and retrieval device for data which are used on terminal equipment of a user with the intention of storing information and retrieving information already stored.

Cookies are alphanumeric identifiers that are sent to and installed in your equipment (desktop computer, laptop, mobile telephone or tablet) through your search engine, with the intention of compiling specific anonymous information that in no case allows the user to be identified, and that the web pages use to recognize the browser and some statistical data with the aim of improving the service they offer.

Cookies allow a web page to recognize a user's device, facilitating their browsing, remembering preferences and, in general, improving the user's experience, helping to offer them information and services related to their interests. Cookies do not store sensitive information about the user, such as passwords, credit card or bank details, photographs, ID, personal information, etc.

The existing law permits us to store cookies on your device if they are strictly necessary for the functioning of the page. So, for all the other types of cookies we need permission.

What Types of Cookies Exist?

Below, we inform our users that this web page uses different types of cookies that can be classified in the following ways:

 

Classification of cookies according to the entity that manages them:

Our cookies: are cookies generated by our web page which is being visited. For example, the cookies of the content engine that the web uses, session- management-browser cookies, language preferences...

Third party cookies: are cookies generated by third party services and which are hosted in our web page. They may be installed if the user uses the tools to share socially any of the site's content. Said cookies are usually installed by the social networks themselves in which the content is intended to be shared, such that, to know more about them, we recommend visiting the web pages of these social tools.

To facilitate this configuration for the user we put at the user's disposal the information about cookies found in social networks used on the internet:

 

Types of cookies according to time spent:

Session cookies: are those designed to gather and store data while the user accesses a web page, which are not registered on the user's disc

Persistent cookies: are those in which the data are stored in the terminal and may be accessed and processed during a defined period by the person or persons responsible for the cookie.
 

Types of cookies according to their purpose:

Technical cookies: are those that allow the user to browse our web page and use different options or services from the web page, for this reason, they are classed also as “strictly necessary”.

Personalizing cookies: are those that make it possible to record information so that each user can access the service with their preferences (language, region from where the web is accessed or result number to show when a search is undertaken, for example).

Analysis or efficiency cookies: are those that allow us to follow and analyze the behavior of users of the web anonymously (numbers of visits, or navigation criteria, for example) or to improve content loading times.

Publicity and marketing cookies: are those that allow information to be stored about the behavior of the users to enable the implementation of efficiency parameters in the advertising offered in the web pages.
 

What cookies does this site use?

Category: Necessary / Technical

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Category: Personalization

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Category: Analytics / Performance

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Category: Advertising / Marketing

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Category: Unclassified

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How can I uninstall cookies?

The user, the first time they access the web site, can configure and accept or reject the cookies in the current web site with the message that is shown on the screen. Subsequently, the user will be able to, at any time, change or withdraw their consent with the current Cookies Policy or by configuring the cookies policy in their search engine.

The main search engines have blocking and eliminating cookies options, but the procedure may differ between search engines. To uninstall cookies, we recommend going to the instructions enabled by the manufacturer of the user's search engine. Below, the links of the main search engines and devices are indicated:

For mobile devices, the user has at their disposal the options in the settings. However, it is important to note that the configuration of the search engine to reject cookies does not allow the user's preferences to be maintained and some pages may not be available or it may be impossible to fully use their functionality and or the information offered in this web.

Modifications to the Cookies Policy

The web page reserves the right to modify the present cookies policy, in line with terms permitted by the existing Spanish legislation, as many times as needs, for technological reasons and to guarantee the compatibility with emerging technologies, for the evolution of the functionality and contents offered, or to maintain the competitiveness and quality of the web page. Thus, we recommend you review this policy each time you access our web site for the effects of updating and opportune information.

Google Cookies and Google Analytics

We use cookies and the functionality of Google Analytics as a fundamental tool to understand how visitors to our site interact with us through this channel.

Google guarantees that the installed cookies do not include personal data and that they are only used to compile information to measure search tendencies, preferences, functionality of the web, solicited advertising, location of the user and others. For more information about the cookies used by Google, visit: Types of cookies that Google uses. The cookies that Google analytics installs in your computer in order to perform these measures are described in Cookies usage on websites (this is only available in English).

Google provides its service according to its general conditions and its own privacy policy.

This web page informs users that collection of information about the use of this site through Google is solely undertaken by Google, in its own name, the owner of the web site not ever having access to said information, but only the aggregated information that Google facilitates subsequently through Google Analytics and that is not associated to any IP address.

The user should know that it is Google that determines the purpose of processing and use of the information captured by Google Analytics at all times, and also the functioning and duration of the “cookie”, and, depending on the information supplied by Google, the user may avoid the capture of this information by rejecting the installation of “cookies” through their configuration of their search engine.

Protection of Personal Data

Cookies employed in the web page allow collection of information about the user, their preferences or their device, allowing the web site to work correctly; without receiving sensitive information. For more detailed information about the processing of your personal data, visit our Privacy Policy.